🎟️ SkyScreen Events    Refund & Cancellation Policy

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At SkyScreen Events, we understand that plans can change. We aim to be flexible while also protecting our team's time and resources. Please review our refund and cancellation terms below:

✅ Deposit Policy

• A $50 non-refundable deposit is required to reserve your event date.

• The deposit is applied to your total balance and secures your equipment and time slot.

❌ Cancellations

• More than 7 days before event: You may cancel with no additional charge. Your deposit will be credited toward a future booking within 12 months.

• Less than 7 days before event: 50% of your total rental fee is due.

• Less than 48 hours before event or no-show: Full rental fee is non-refundable.

🌧️ Weather Policy

• If unsafe weather (e.g., rain, high wind) is forecasted, we allow one free reschedule within 12 months of the original date.

• Cancellations due to weather must be made at least 4 hours before scheduled setup time.

• Refunds are not given for weather-related cancellations — only credits for future rescheduling.

🔄 Reschedule Policy

• You may reschedule your event once at no charge with at least 48 hours’ notice.

• Additional reschedules are subject to a $25 rebooking fee.

💸 Refund Eligibility

• No refunds will be issued after services have been rendered.

• Refunds for overpayment, duplicate charges, or billing errors will be processed within 5–7 business days.